SSL Report:
irvalbnp.allscriptscloud.com
(104.166.26.61)
Assessed on: Tue, 25 Nov 2025 13:19:54 UTC
| Clear cache
Summary
If trust issues are ignored: C
0
20
40
60
80
100
Certificate
Protocol Support
Key Exchange
Cipher Strength
Visit our documentation page
for more information, configuration guides, and books. Known issues are documented
here.
This server's certificate is not trusted, see below for details.
This server is vulnerable to the POODLE attack. If possible, disable SSL 3 to mitigate. Grade capped to C.
MORE INFO »
This server does not support Forward Secrecy with the reference browsers.
Grade capped to B.
MORE INFO »
This server supports TLS 1.0 and TLS 1.1.
Grade capped to B. MORE INFO »
This server does not support TLS 1.3. MORE INFO »
Certificate #1: RSA 2048 bits (SHA256withRSA)
|
Server Key and Certificate #1
|
|
| Subject |
albnp.allscriptscloud.com
Fingerprint SHA256: 80cc9fda3b3d1eaaa3cad1eac82d5acde3fded624ee1fe5451220cb5c6f54076 Pin SHA256: rjd48iVVkfbhGz7fPNNfXsUlPEHkrHA5l6k/ikYE+L0= |
| Common names | albnp.allscriptscloud.com |
| Alternative names | albnp.allscriptscloud.com MISMATCH |
| Serial Number | 2ae7d056f6817575ec579d9f57bc2c471e9abfaf |
| Valid from | Thu, 23 Jan 2025 13:34:01 UTC |
| Valid until | Fri, 23 Jan 2026 13:34:00 UTC (expires in 1 month and 28 days) |
| Key | RSA 2048 bits (e 65537) |
| Weak key (Debian) | No |
| Issuer | WISeKey CertifyID SSL GB CA 2
AIA: http://public.wisekey.com/crt/wcidsslgbca2.cer |
| Signature algorithm | SHA256withRSA |
| Extended Validation | No |
| Certificate Transparency | Yes (certificate) |
| OCSP Must Staple | No |
| Revocation information |
CRL, OCSP CRL: http://public.wisekey.com/crl/wcidsslgbca2.crl OCSP: http://ocsp.wisekey.com |
| Revocation status | Good (not revoked)
CRL ERROR: IOException occurred |
| DNS CAA | No (more info) |
| Trusted | No NOT TRUSTED
(Why?)
Mozilla Apple Android Java Windows |
Certification Paths |
Configuration
| Protocols | |
| TLS 1.3 | No |
| TLS 1.2 | Yes |
| TLS 1.1 | Yes |
| TLS 1.0 | Yes |
| SSL 3 INSECURE | Yes |
| SSL 2 | No |
| Cipher Suites | ||
|
# TLS 1.2 (suites in server-preferred order)
|
||
TLS_RSA_WITH_AES_256_CBC_SHA (0x35)
WEAK
|
256 | |
TLS_RSA_WITH_AES_128_CBC_SHA (0x2f)
WEAK
|
128 | |
TLS_RSA_WITH_AES_256_CBC_SHA256 (0x3d)
WEAK
|
256 | |
TLS_RSA_WITH_AES_128_CBC_SHA256 (0x3c)
WEAK
|
128 | |
TLS_RSA_WITH_AES_256_GCM_SHA384 (0x9d)
WEAK
|
256 | |
TLS_RSA_WITH_AES_128_GCM_SHA256 (0x9c)
WEAK
|
128 | |
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
256 | |
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
128 | |
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
256 | |
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (0xc027)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
128 | |
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)
ECDH secp256r1 (eq. 3072 bits RSA) FS
|
256 | |
TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (0xc02f)
ECDH secp256r1 (eq. 3072 bits RSA) FS
|
128 | |
|
# TLS 1.1 (suites in server-preferred order)
|
||
TLS_RSA_WITH_AES_256_CBC_SHA (0x35)
WEAK
|
256 | |
TLS_RSA_WITH_AES_128_CBC_SHA (0x2f)
WEAK
|
128 | |
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
256 | |
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
128 | |
|
# TLS 1.0 (suites in server-preferred order)
|
||
TLS_RSA_WITH_AES_256_CBC_SHA (0x35)
WEAK
|
256 | |
TLS_RSA_WITH_AES_128_CBC_SHA (0x2f)
WEAK
|
128 | |
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
256 | |
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
128 | |
|
# SSL 3 (suites in server-preferred order)
|
||
TLS_RSA_WITH_AES_256_CBC_SHA (0x35)
WEAK
|
256 | |
TLS_RSA_WITH_AES_128_CBC_SHA (0x2f)
WEAK
|
128 | |
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA (0xc014)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
256 | |
TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)
ECDH secp256r1 (eq. 3072 bits RSA) FS
WEAK
|
128 | |
| Handshake Simulation | |||
| Android 2.3.7 No SNI 2 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_128_CBC_SHA No FS |
| Android 4.0.4 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 4.1.1 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 4.2.2 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 4.3 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 4.4.2 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 5.0.0 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 6.0 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 7.0 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 8.0 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 8.1 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Android 9.0 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Baidu Jan 2015 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| BingPreview Jan 2015 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Chrome 49 / XP SP3 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Chrome 69 / Win 7 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Chrome 70 / Win 10 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Chrome 80 / Win 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Firefox 31.3.0 ESR / Win 7 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Firefox 47 / Win 7 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Firefox 49 / XP SP3 | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Firefox 62 / Win 7 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Firefox 73 / Win 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Googlebot Feb 2018 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 6 / XP No FS 1 No SNI 2 |
Server sent fatal alert: handshake_failure |
||
| IE 7 / Vista | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 8 / XP No FS 1 No SNI 2 |
Server sent fatal alert: handshake_failure |
||
| IE 8-10 / Win 7 R | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 11 / Win 7 R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 11 / Win 8.1 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 10 / Win Phone 8.0 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 11 / Win Phone 8.1 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 11 / Win Phone 8.1 Update R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| IE 11 / Win 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Edge 15 / Win 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Edge 16 / Win 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Edge 18 / Win 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Edge 13 / Win Phone 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Java 6u45 No SNI 2 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_128_CBC_SHA No FS |
| Java 7u25 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_128_CBC_SHA No FS |
| Java 8u161 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Java 11.0.3 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Java 12.0.1 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| OpenSSL 0.9.8y | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| OpenSSL 1.0.1l R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| OpenSSL 1.0.2s R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| OpenSSL 1.1.0k R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| OpenSSL 1.1.1c R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 5.1.9 / OS X 10.6.8 | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 6 / iOS 6.0.1 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 6.0.4 / OS X 10.8.4 R | RSA 2048 (SHA256) | TLS 1.0 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 7 / iOS 7.1 R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 7 / OS X 10.9 R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 8 / iOS 8.4 R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 8 / OS X 10.10 R | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 9 / iOS 9 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 9 / OS X 10.11 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 10 / iOS 10 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 10 / OS X 10.12 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 12.1.2 / MacOS 10.14.6 Beta R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Safari 12.1.1 / iOS 12.3.1 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| Apple ATS 9 / iOS 9 R | RSA 2048 (SHA256) | TLS 1.2 > http/1.1 | TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA ECDH secp256r1 FS |
| Yahoo Slurp Jan 2015 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| YandexBot Jan 2015 | RSA 2048 (SHA256) | TLS 1.2 | TLS_RSA_WITH_AES_256_CBC_SHA No FS |
| (1) Clients that do not support Forward Secrecy (FS) are excluded when determining support for it. | |||
| (2) No support for virtual SSL hosting (SNI). Connects to the default site if the server uses SNI. | |||
| (3) Only first connection attempt simulated. Browsers sometimes retry with a lower protocol version. | |||
| (R) Denotes a reference browser or client, with which we expect better effective security. | |||
| (All) We use defaults, but some platforms do not use their best protocols and features (e.g., Java 6 & 7, older IE). | |||
| (All) Certificate trust is not checked in handshake simulation, we only perform TLS handshake. | |||
| Protocol Details | |
| Secure Renegotiation | Supported |
| Secure Client-Initiated Renegotiation | No |
| Insecure Client-Initiated Renegotiation | No |
| BEAST attack |
Not mitigated server-side (more info)
SSL 3: 0x35, TLS 1.0: 0x35
|
| POODLE (SSLv3) |
Vulnerable INSECURE (more info)
SSL 3: 0x35 |
| POODLE (TLS) | No (more info) |
| Zombie POODLE | No (more info)
TLS 1.2 : 0x0035
|
| GOLDENDOODLE | No (more info)
TLS 1.2 : 0x0035
|
| OpenSSL 0-Length | No (more info)
TLS 1.2 : 0x0035
|
| Sleeping POODLE | No (more info)
TLS 1.2 : 0x0035
|
| Downgrade attack prevention | Yes, TLS_FALLBACK_SCSV supported (more info) |
| SSL/TLS compression | No |
| RC4 | No |
| Heartbeat (extension) | No |
| Heartbleed (vulnerability) | No (more info) |
| Ticketbleed (vulnerability) | No (more info) |
| OpenSSL CCS vuln. (CVE-2014-0224) | No (more info) |
| OpenSSL Padding Oracle vuln. (CVE-2016-2107) |
No (more info) |
| ROBOT (vulnerability) | No (more info) |
| Forward Secrecy | With some browsers (more info) |
| ALPN | Yes http/1.1 |
| NPN | No |
| Session resumption (caching) | Yes |
| Session resumption (tickets) | No |
| OCSP stapling | No |
| Strict Transport Security (HSTS) | No |
| HSTS Preloading | Not in: Chrome Edge Firefox IE |
| Public Key Pinning (HPKP) | No (more info) |
| Public Key Pinning Report-Only | No |
| Public Key Pinning (Static) | No (more info) |
| Long handshake intolerance | No |
| TLS extension intolerance | No |
| TLS version intolerance | TLS 1.152 TLS 2.152 |
| Incorrect SNI alerts | No |
| Uses common DH primes | No, DHE suites not supported |
| DH public server param (Ys) reuse | No, DHE suites not supported |
| ECDH public server param reuse | No |
| Supported Named Groups | secp256r1, secp384r1, secp224r1, secp521r1 (server preferred order) |
| SSL 2 handshake compatibility | Yes |
|
HTTP Requests
|
|
1 https://irvalbnp.allscriptscloud.com/
(HTTP/1.1 302 Object Moved)
| 1 | |
| Location | /logon/LogonPoint/index.html | |
| Content-Security-Policy | default-src 'self'; script-src 'self'; connect-src 'self'; img-src http://localhost:* 'self' data:; style-src 'self' 'unsafe-inline'; font-src 'self' data:; frame-src 'self'; child-src 'self' com.citrix.agmacepa://* citrixng://* com.citrix.nsgclient://* vmware-view:// nsgcepa://nsgcepa application://*; form-action 'self'; object-src 'none'; base-uri 'self'; report-uri /nscsp_violation/report_uri | |
| Set-Cookie | NSC_DLGE=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | NSC_USER=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | NSC_CERT=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | NSC_ERRM=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | NSC_BASEURL=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | CsrfToken=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | CtxsAuthId=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | ASP.NET_SessionId=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| Set-Cookie | NSC_VPNERR=xyz;Path=/;expires=Wednesday, 09-Nov-1999 23:12:40 GMT;Secure | |
| X-Content-Type-Options | nosniff | |
| X-XSS-Protection | 1; mode=block | |
| Connection | close | |
| Content-Length | 411 | |
| Cache-control | no-cache, no-store, must-revalidate | |
| Pragma | no-cache | |
| Content-Type | text/html; charset=utf-8 | |
|
2 https://irvalbnp.allscriptscloud.com/logon/LogonPoint/index.html
(HTTP/1.1 200 OK)
| 2 | |
| Date | Tue, 25 Nov 2025 13:18:14 GMT | |
| Server | Apache | |
| X-Frame-Options | SAMEORIGIN | |
| Last-Modified | Tue, 28 Oct 2025 06:00:02 GMT | |
| ETag | "a75e-64231ba08ea17" | |
| Accept-Ranges | bytes | |
| Content-Length | 42846 | |
| Feature-Policy | camera 'none'; microphone 'none'; geolocation 'none' | |
| Referrer-Policy | no-referrer | |
| X-XSS-Protection | 1; mode=block | |
| X-Content-Type-Options | nosniff | |
| Content-Security-Policy | default-src 'self'; script-src https://www.google.com/recaptcha/api.js https://www.gstatic.com/recaptcha/releases/ 'self'; connect-src 'self'; img-src http://localhost:* 'self' data:; style-src 'self' 'unsafe-inline'; font-src 'self' data:; frame-src https://www.google.com/recaptcha/ com.citrix.agmacepa://* citrixng://* com.citrix.nsgclient://* vmware-view://* nsgcepa://* application://* receiver://* 'self'; child-src 'self' com.citrix.agmacepa://* citrixng://* com.citrix.nsgclient://* vmware-view://* nsgcepa://nsgcepa application://*; form-action 'self'; object-src 'none'; base-uri 'self'; report-uri /nscsp_violation/report_uri | |
| Cache-Control | no-cache, no-store, must-revalidate | |
| Content-Type | text/html; charset=utf-8 | |
| Cache-Control | no-cache | |
| Connection | close | |
| Miscellaneous | |
| Test date | Tue, 25 Nov 2025 13:18:04 UTC |
| Test duration | 109.910 seconds |
| HTTP status code | 200 |
| HTTP server signature | Apache |
| Server hostname | - |
Why is my certificate not trusted?
There are many reasons why a certificate may not be trusted. The exact problem is indicated on the report card in bright red. The problems fall into three categories:
- Invalid certificate
- Invalid configuration
- Unknown Certificate Authority
1. Invalid certificate
A certificate is invalid if:
- It is used before its activation date
- It is used after its expiry date
- Certificate hostnames don't match the site hostname
- It has been revoked
- It has insecure signature
- It has been blacklisted
2. Invalid configuration
In some cases, the certificate chain does not contain all the necessary certificates to connect the web server certificate to one of the root certificates in our trust store. Less commonly, one of the certificates in the chain (other than the web server certificate) will have expired, and that invalidates the entire chain.
3. Unknown Certificate Authority
In order for trust to be established, we must have the root certificate of the signing Certificate Authority in our trust store. SSL Labs does not maintain its own trust store; instead we use the store maintained by Mozilla.
If we mark a web site as not trusted, that means that the average web user's browser will not trust it either. For certain special groups of users, such web sites can still be secure. For example, if you can securely verify that a self-signed web site is operated by a person you trust, then you can trust that self-signed web site too. Or, if you work for an organisation that manages its own trust, and you have their own root certificate already embedded in your browser. Such special cases do not work for the general public, however, and this is what we indicate on our report card.
4. Interoperability issues
In some rare cases trust cannot be established because of interoperability issues between our code and the code or configuration running on the server. We manually review such cases, but if you encounter such an issue please feel free to contact us. Such problems are very difficult to troubleshoot and you may be able to provide us with information that might help us determine the root cause.
SSL Report v2.4.1