SSL Report: www.insureconnectmedicare.com (68.183.122.207)
Assessed on:  Mon, 22 Sep 2025 16:42:49 UTC | Clear cache

Due to a recently discovered bug in Apple's code, your browser is exposed to MITM attacks. Click here for more information.

Summary
Overall Rating
T
If trust issues are ignored: A
0
20
40
60
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100
Certificate
 
Protocol Support
 
Key Exchange
 
Cipher Strength
 

Visit our documentation page for more information, configuration guides, and books. Known issues are documented here.
This server's certificate is not trusted, see below for details.
This site works only in browsers with SNI support.
This server supports TLS 1.3.  MORE INFO »
Certificate #1: EC 256 bits (SHA384withECDSA)
Server Key and Certificate #1
Subject insureconnectmedicare.com
Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3
Pin SHA256: qDBqSYZwVmOYE7CMAO2YLgIPwyOv9aeotHB/W+aeOwg=
Common names insureconnectmedicare.com
Alternative names insureconnectmedicare.com   MISMATCH
Serial Number 0523657a66c30c49a4a2990e4438f1017c8c
Valid from Mon, 18 Aug 2025 06:20:36 UTC
Valid until Sun, 16 Nov 2025 06:20:35 UTC (expires in 1 month and 24 days)
Key EC 256 bits
Weak key (Debian) No
Issuer E6
AIA: http://e6.i.lencr.org/
Signature algorithm SHA384withECDSA
Extended Validation No
Certificate Transparency Yes (certificate)
OCSP Must Staple No
Revocation information CRL
CRL: http://e6.c.lencr.org/13.crl
Revocation status Validation error
CRL ERROR: IOException occurred
DNS CAA No (more info)
Trusted No   NOT TRUSTED (Why?)
Mozilla  Apple  Android  Java  Windows 


Additional Certificates (if supplied)
Certificates provided 2 (2046 bytes)
Chain issues None
#2
Subject E6
Fingerprint SHA256: 76e9e288aafc0e37f4390cbf946aad997d5c1c901b3ce513d3d8fadbabe2ab85
Pin SHA256: 0Bbh/jEZSKymTy3kTOhsmlHKBB32EDu1KojrP3YfV9c=
Valid until Fri, 12 Mar 2027 23:59:59 UTC (expires in 1 year and 5 months)
Key EC 384 bits
Issuer ISRG Root X1
Signature algorithm SHA256withRSA


Certification Paths
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3])
1 Sent by server insureconnectmedicare.com
Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3
Pin SHA256: qDBqSYZwVmOYE7CMAO2YLgIPwyOv9aeotHB/W+aeOwg=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E6
Fingerprint SHA256: 76e9e288aafc0e37f4390cbf946aad997d5c1c901b3ce513d3d8fadbabe2ab85
Pin SHA256: 0Bbh/jEZSKymTy3kTOhsmlHKBB32EDu1KojrP3YfV9c=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3])
1 Sent by server insureconnectmedicare.com
Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3
Pin SHA256: qDBqSYZwVmOYE7CMAO2YLgIPwyOv9aeotHB/W+aeOwg=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E6
Fingerprint SHA256: 76e9e288aafc0e37f4390cbf946aad997d5c1c901b3ce513d3d8fadbabe2ab85
Pin SHA256: 0Bbh/jEZSKymTy3kTOhsmlHKBB32EDu1KojrP3YfV9c=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3])
1 Sent by server insureconnectmedicare.com
Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3
Pin SHA256: qDBqSYZwVmOYE7CMAO2YLgIPwyOv9aeotHB/W+aeOwg=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E6
Fingerprint SHA256: 76e9e288aafc0e37f4390cbf946aad997d5c1c901b3ce513d3d8fadbabe2ab85
Pin SHA256: 0Bbh/jEZSKymTy3kTOhsmlHKBB32EDu1KojrP3YfV9c=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3])
1 Sent by server insureconnectmedicare.com
Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3
Pin SHA256: qDBqSYZwVmOYE7CMAO2YLgIPwyOv9aeotHB/W+aeOwg=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E6
Fingerprint SHA256: 76e9e288aafc0e37f4390cbf946aad997d5c1c901b3ce513d3d8fadbabe2ab85
Pin SHA256: 0Bbh/jEZSKymTy3kTOhsmlHKBB32EDu1KojrP3YfV9c=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3])
1 Sent by server insureconnectmedicare.com
Fingerprint SHA256: a73afc9749ea19bfdac704c1cb64238874495c0b8c0f290df1801bfccdea0fa3
Pin SHA256: qDBqSYZwVmOYE7CMAO2YLgIPwyOv9aeotHB/W+aeOwg=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E6
Fingerprint SHA256: 76e9e288aafc0e37f4390cbf946aad997d5c1c901b3ce513d3d8fadbabe2ab85
Pin SHA256: 0Bbh/jEZSKymTy3kTOhsmlHKBB32EDu1KojrP3YfV9c=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA

Click here to expand

Certificate #2: EC 256 bits (SHA384withECDSA)
Server Key and Certificate #1
Subject careplan-solutions.com
Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6
Pin SHA256: IKnkecXN5I2fLohkzKGz45u52TI8Bi3SOq/gMLbuRuk=
Common names careplan-solutions.com
Alternative names careplan-solutions.com www.careplan-solutions.com   MISMATCH
Serial Number 06923d3dc3c50fde1b2d46f94c3e3a0ffaff
Valid from Mon, 08 Sep 2025 05:12:01 UTC
Valid until Sun, 07 Dec 2025 05:12:00 UTC (expires in 2 months and 14 days)
Key EC 256 bits
Weak key (Debian) No
Issuer E7
AIA: http://e7.i.lencr.org/
Signature algorithm SHA384withECDSA
Extended Validation No
Certificate Transparency Yes (certificate)
OCSP Must Staple No
Revocation information CRL
CRL: http://e7.c.lencr.org/128.crl
Revocation status Validation error
CRL ERROR: IOException occurred
Trusted No   NOT TRUSTED (Why?)
Mozilla  Apple  Android  Java  Windows 


Additional Certificates (if supplied)
Certificates provided 2 (2069 bytes)
Chain issues None
#2
Subject E7
Fingerprint SHA256: aeb1fd7410e83bc96f5da3c6a7c2c1bb836d1fa5cb86e708515890e428a8770b
Pin SHA256: y7xVm0TVJNahMr2sZydE2jQH8SquXV9yLF9seROHHHU=
Valid until Fri, 12 Mar 2027 23:59:59 UTC (expires in 1 year and 5 months)
Key EC 384 bits
Issuer ISRG Root X1
Signature algorithm SHA256withRSA


Certification Paths
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6])
1 Sent by server careplan-solutions.com
Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6
Pin SHA256: IKnkecXN5I2fLohkzKGz45u52TI8Bi3SOq/gMLbuRuk=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E7
Fingerprint SHA256: aeb1fd7410e83bc96f5da3c6a7c2c1bb836d1fa5cb86e708515890e428a8770b
Pin SHA256: y7xVm0TVJNahMr2sZydE2jQH8SquXV9yLF9seROHHHU=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6])
1 Sent by server careplan-solutions.com
Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6
Pin SHA256: IKnkecXN5I2fLohkzKGz45u52TI8Bi3SOq/gMLbuRuk=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E7
Fingerprint SHA256: aeb1fd7410e83bc96f5da3c6a7c2c1bb836d1fa5cb86e708515890e428a8770b
Pin SHA256: y7xVm0TVJNahMr2sZydE2jQH8SquXV9yLF9seROHHHU=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6])
1 Sent by server careplan-solutions.com
Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6
Pin SHA256: IKnkecXN5I2fLohkzKGz45u52TI8Bi3SOq/gMLbuRuk=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E7
Fingerprint SHA256: aeb1fd7410e83bc96f5da3c6a7c2c1bb836d1fa5cb86e708515890e428a8770b
Pin SHA256: y7xVm0TVJNahMr2sZydE2jQH8SquXV9yLF9seROHHHU=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6])
1 Sent by server careplan-solutions.com
Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6
Pin SHA256: IKnkecXN5I2fLohkzKGz45u52TI8Bi3SOq/gMLbuRuk=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E7
Fingerprint SHA256: aeb1fd7410e83bc96f5da3c6a7c2c1bb836d1fa5cb86e708515890e428a8770b
Pin SHA256: y7xVm0TVJNahMr2sZydE2jQH8SquXV9yLF9seROHHHU=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA
Path #1: Not trusted (invalid certificate [Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6])
1 Sent by server careplan-solutions.com
Fingerprint SHA256: 9bf04d983396b8ef00782b5f72f04cfc2f40bcc136d5740823e1f938687329a6
Pin SHA256: IKnkecXN5I2fLohkzKGz45u52TI8Bi3SOq/gMLbuRuk=

EC 256 bits / SHA384withECDSA
CRL ERROR: IOException occurred
2 Sent by server E7
Fingerprint SHA256: aeb1fd7410e83bc96f5da3c6a7c2c1bb836d1fa5cb86e708515890e428a8770b
Pin SHA256: y7xVm0TVJNahMr2sZydE2jQH8SquXV9yLF9seROHHHU=

EC 384 bits / SHA256withRSA
CRL ERROR: IOException occurred
3 In trust store ISRG Root X1   Self-signed
Fingerprint SHA256: 96bcec06264976f37460779acf28c5a7cfe8a3c0aae11a8ffcee05c0bddf08c6
Pin SHA256: C5+lpZ7tcVwmwQIMcRtPbsQtWLABXhQzejna0wHFr8M=

RSA 4096 bits (e 65537) / SHA256withRSA

Click here to expand

Click here to expand

Configuration
Protocols
TLS 1.3 Yes
TLS 1.2 No
TLS 1.1 No
TLS 1.0 No
SSL 3 No
SSL 2 No


Cipher Suites
# TLS 1.3 (suites in server-preferred order)
TLS_AES_256_GCM_SHA384 (0x1302)   ECDH secp384r1 (eq. 7680 bits RSA)   FS 256
TLS_CHACHA20_POLY1305_SHA256 (0x1303)   ECDH secp384r1 (eq. 7680 bits RSA)   FS 256
TLS_AES_128_GCM_SHA256 (0x1301)   ECDH secp384r1 (eq. 7680 bits RSA)   FS 128


Handshake Simulation
Android 8.1 -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Android 9.0 -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Chrome 69 / Win 7  R Server sent fatal alert: protocol_version
Chrome 70 / Win 10 -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Chrome 80 / Win 10  R -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Firefox 62 / Win 7  R Server sent fatal alert: protocol_version
Firefox 73 / Win 10  R -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Java 11.0.3 -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Java 12.0.1 -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
OpenSSL 1.1.0k  R Server sent fatal alert: protocol_version
OpenSSL 1.1.1c  R -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Safari 12.1.2 / MacOS 10.14.6 Beta  R -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
Safari 12.1.1 / iOS 12.3.1  R -   TLS 1.3 TLS_AES_256_GCM_SHA384   ECDH secp384r1  FS
# Not simulated clients (Protocol mismatch)
Android 2.3.7   No SNI 2 Protocol mismatch (not simulated)
Android 4.0.4 Protocol mismatch (not simulated)
Android 4.1.1 Protocol mismatch (not simulated)
Android 4.2.2 Protocol mismatch (not simulated)
Android 4.3 Protocol mismatch (not simulated)
Android 4.4.2 Protocol mismatch (not simulated)
Android 5.0.0 Protocol mismatch (not simulated)
Android 6.0 Protocol mismatch (not simulated)
Android 7.0 Protocol mismatch (not simulated)
Android 8.0 Protocol mismatch (not simulated)
Baidu Jan 2015 Protocol mismatch (not simulated)
BingPreview Jan 2015 Protocol mismatch (not simulated)
Chrome 49 / XP SP3 Protocol mismatch (not simulated)
Firefox 31.3.0 ESR / Win 7 Protocol mismatch (not simulated)
Firefox 47 / Win 7  R Protocol mismatch (not simulated)
Firefox 49 / XP SP3 Protocol mismatch (not simulated)
Googlebot Feb 2018 Protocol mismatch (not simulated)
IE 6 / XP   No FS 1   No SNI 2 Protocol mismatch (not simulated)
IE 7 / Vista Protocol mismatch (not simulated)
IE 8 / XP   No FS 1   No SNI 2 Protocol mismatch (not simulated)
IE 8-10 / Win 7  R Protocol mismatch (not simulated)
IE 11 / Win 7  R Protocol mismatch (not simulated)
IE 11 / Win 8.1  R Protocol mismatch (not simulated)
IE 10 / Win Phone 8.0 Protocol mismatch (not simulated)
IE 11 / Win Phone 8.1  R Protocol mismatch (not simulated)
IE 11 / Win Phone 8.1 Update  R Protocol mismatch (not simulated)
IE 11 / Win 10  R Protocol mismatch (not simulated)
Edge 15 / Win 10  R Protocol mismatch (not simulated)
Edge 16 / Win 10  R Protocol mismatch (not simulated)
Edge 18 / Win 10  R Protocol mismatch (not simulated)
Edge 13 / Win Phone 10  R Protocol mismatch (not simulated)
Java 6u45   No SNI 2 Protocol mismatch (not simulated)
Java 7u25 Protocol mismatch (not simulated)
Java 8u161 Protocol mismatch (not simulated)
OpenSSL 0.9.8y Protocol mismatch (not simulated)
OpenSSL 1.0.1l  R Protocol mismatch (not simulated)
OpenSSL 1.0.2s  R Protocol mismatch (not simulated)
Safari 5.1.9 / OS X 10.6.8 Protocol mismatch (not simulated)
Safari 6 / iOS 6.0.1 Protocol mismatch (not simulated)
Safari 6.0.4 / OS X 10.8.4  R Protocol mismatch (not simulated)
Safari 7 / iOS 7.1  R Protocol mismatch (not simulated)
Safari 7 / OS X 10.9  R Protocol mismatch (not simulated)
Safari 8 / iOS 8.4  R Protocol mismatch (not simulated)
Safari 8 / OS X 10.10  R Protocol mismatch (not simulated)
Safari 9 / iOS 9  R Protocol mismatch (not simulated)
Safari 9 / OS X 10.11  R Protocol mismatch (not simulated)
Safari 10 / iOS 10  R Protocol mismatch (not simulated)
Safari 10 / OS X 10.12  R Protocol mismatch (not simulated)
Apple ATS 9 / iOS 9  R Protocol mismatch (not simulated)
Yahoo Slurp Jan 2015 Protocol mismatch (not simulated)
YandexBot Jan 2015 Protocol mismatch (not simulated)

Click here to expand

(1) Clients that do not support Forward Secrecy (FS) are excluded when determining support for it.
(2) No support for virtual SSL hosting (SNI). Connects to the default site if the server uses SNI.
(3) Only first connection attempt simulated. Browsers sometimes retry with a lower protocol version.
(R) Denotes a reference browser or client, with which we expect better effective security.
(All) We use defaults, but some platforms do not use their best protocols and features (e.g., Java 6 & 7, older IE).
(All) Certificate trust is not checked in handshake simulation, we only perform TLS handshake.


Protocol Details
ROBOT (vulnerability) No (more info)
Forward Secrecy Yes (with most browsers)   ROBUST (more info)
ALPN Yes   http/1.1
Session resumption (tickets) No
OCSP stapling No
Strict Transport Security (HSTS) No
HSTS Preloading Not in: Chrome  Edge  Firefox  IE 
Public Key Pinning (HPKP) No (more info)
Public Key Pinning Report-Only No
Public Key Pinning (Static) No (more info)
Supported Named Groups secp384r1
SSL 2 handshake compatibility No
0-RTT enabled No


HTTP Requests
1 https://www.insureconnectmedicare.com/  (HTTP/1.1 200 OK)
1
Server nginx/1.18.0 (Ubuntu)
Date Mon, 22 Sep 2025 16:42:42 GMT
Content-Type text/html; charset=UTF-8
Transfer-Encoding chunked
Connection close
X-Frame-Options DENY
X-Content-Type-Options nosniff
X-XSS-Protection 1; mode=block


Miscellaneous
Test date Mon, 22 Sep 2025 16:42:36 UTC
Test duration 12.587 seconds
HTTP status code 200
HTTP server signature nginx/1.18.0 (Ubuntu)
Server hostname -


Why is my certificate not trusted?

There are many reasons why a certificate may not be trusted. The exact problem is indicated on the report card in bright red. The problems fall into three categories:

  1. Invalid certificate
  2. Invalid configuration
  3. Unknown Certificate Authority

1. Invalid certificate

A certificate is invalid if:

2. Invalid configuration

In some cases, the certificate chain does not contain all the necessary certificates to connect the web server certificate to one of the root certificates in our trust store. Less commonly, one of the certificates in the chain (other than the web server certificate) will have expired, and that invalidates the entire chain.

3. Unknown Certificate Authority

In order for trust to be established, we must have the root certificate of the signing Certificate Authority in our trust store. SSL Labs does not maintain its own trust store; instead we use the store maintained by Mozilla.

If we mark a web site as not trusted, that means that the average web user's browser will not trust it either. For certain special groups of users, such web sites can still be secure. For example, if you can securely verify that a self-signed web site is operated by a person you trust, then you can trust that self-signed web site too. Or, if you work for an organisation that manages its own trust, and you have their own root certificate already embedded in your browser. Such special cases do not work for the general public, however, and this is what we indicate on our report card.

4. Interoperability issues

In some rare cases trust cannot be established because of interoperability issues between our code and the code or configuration running on the server. We manually review such cases, but if you encounter such an issue please feel free to contact us. Such problems are very difficult to troubleshoot and you may be able to provide us with information that might help us determine the root cause.

SSL Report v2.4.1